Shipping policy
Shipping Details
Last updated: September 8, 2026
At Quornaff, we are committed to delivering your order safely and promptly. Please read our shipping policy below.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 10–20 business days | Free on qualifying orders |
3. International Shipping
We ship worldwide. International delivery times may vary depending on destination country, customs clearance, and local postal services. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
5. Delays
While we do our best to ensure timely delivery, Quornaff is not responsible for delays caused by customs processing, natural disasters, carrier disruptions, or other circumstances beyond our control.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
7. Wrong Address
Please ensure your shipping address is correct before placing your order. Quornaff is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at support@Quornaff.store and we will do our best to assist you before the order is dispatched.
8. Contact Us
For any shipping-related questions or concerns, please reach out to our support team: